Privacy Policy
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you respond to our advertisements and informs you of your privacy rights and how the law protects you. We use your personal data to contact and assist you, as well as to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation
Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.
For the purposes of this Privacy Policy:
The Company (referred to as "the Company", "We", "Us", or "Our" in this Agreement) refers to Consulting Academy Services S. De R. L. De C.V.
Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the advertisement, website, or application.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform Service-related services, or assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acceptance of this policy
a. This website is operated by Consulting Academy Services S. de R. L. de C.V., a company that generates educational programs for the development of online businesses and information security (hereinafter, "Consulting Academy Services", "We", "our" or "CAS") based in Mexico. Consulting Academy Services respects users' right to privacy and is committed to protecting the integrity of its users' and visitors' personal information.
This privacy policy ("Policy") therefore describes our approach to handling personal information collected in connection with access to and use of www.iamcarlosayala.com, (the "Site"), including its forums, blogs, and related features, products and services (collectively, the "Service" or "The Services"). By using the Service, you are deemed to have read and agreed to the manner in which your personal information is collected, used, stored, retained, shared, disclosed or transferred (together, "processing") as explained in this Privacy Policy.
To the extent permitted by law, your use of the Site also constitutes your acceptance of our use of cookies. If you do not agree with the way we process personal information as described in this policy, please do not use the Service.
This Policy does not extend to data processing activities carried out by third-party websites or services appearing on this Site. Third-party websites and services have their own policies regarding the collection of personal information, to which we are not a party. When processing your information in connection with the Service, Consulting Academy Services acts as the Data Controller as defined by the European Union's General Data Protection Regulation ("GDPR").
2. How We Collect Information:
Consulting Academy Services collects your information in different ways, depending on how users interact with our Services. We may collect personal information when you use our Services, but we may also automatically track and record certain information about how users interact with our Services. Below is an explanation of how we collect various types of information.
a. Information You Provide: We may ask you to provide certain information about yourself when you use the Service. This information is necessary for us to provide or improve specific site services or features requested by you, to perform any legal agreements between you and us, as well as to comply with legal obligations to which we are subject.
i. Account and Profile Information: We provide the ability for our users and affiliates to register and create a member account on the Site. To complete your registration, we will ask you to provide your name and email address. We will also require you to create your own password. Our website also features a member forum where users can connect, follow each other, and participate in public and/or private discussions or conversations. At your discretion, you may provide a profile picture to allow other members to identify you.
ii. Contact Information: When you contact us by email for feedback or to subscribe to our podcasts or newsletter, you may provide personal information, including your full name, phone number, and email address.
iii. Social Media Account Information: Consulting Academy Services allows users to log in to the Site using their Facebook, Google+, TikTok, Tumblr, LinkedIn, and Twitter social media accounts. If you choose to authenticate using your social media details, please note that you will be providing us with your username and email address. In addition, our Service may access your username and profile picture, if available. Consulting Academy Services does not collect, receive, or access passwords for such accounts.
iv. User Content: We provide an interactive online forum where members can interact and discuss topics of interest. This forum allows you to create, upload, and/or submit information. Please note that information posted on the forum (including personal information) is considered public and non-confidential and will be accessible to us and all users. We are not responsible for how other users handle personal information or information disclosed on the forum.
v. Payment Information: When you book an event, webinar, consultation, or other service that requires payment, we will collect your full name, email address and phone number, credit or debit card information, or your preferred payment method, e.g., PayPal or MercadoPago.
vi. Delivery/Shipping Information: When you purchase products (e.g., guidebooks, manuals, etc.), we will collect your name, email address, and shipping address in order to ship those products.
b. Information We Automatically Track
i. Information Collected Using Cookies: This website uses cookies to understand how users interact with the Site. A cookie is a small file containing random text. A website places a cookie on a user's device when visiting the site, and the cookie is stored in the device's memory or storage for a certain period of time, depending on whether it is a session or persistent cookie. A session cookie is a temporary cookie used only during your browsing session and is discarded by the web server when you leave the site or close your browser. A persistent cookie may remain on the user's device until it expires or until the user manually deletes it.
Google Analytics Cookies, as well as third-party services: We also use Google Analytics to measure and analyze traffic to our website and compile reports on user interactions with the Site. Google Analytics is a third-party service provided by Google and may set tracking cookies that can distinguish users and devices and collect data about how users use our website. In general, our website uses cookies to:
- authenticate users;
- remember to enter information and keep you logged in while browsing the site;
- remember items placed in the site's shopping cart and define affiliate actions;
- track user behavior on the Service (e.g., pages viewed on the site);
- remember user actions and preferences on the site (e.g., language, bookmarks, time zone, etc.)
- deliver and manage third-party advertisements.
ii. Device Information: When you use or access the site, we collect device-specific information, including, for example, the type of device you are using (a laptop, desktop, or smartphone) and its operating system (e.g., Windows, Linux, iOS, or Android), browser type and version used by the device,
iii. Information Tracked from Use of the Services (Website Usage Information): When you use or access the Site, we automatically collect certain information about your use of the Services, including, for example, your Internet Protocol address, pages clicked on the Site, website or search terms that referred you to our Site, number of visitors, date and time of visit, and length of stay on the Site.
We may use Google Analytics, as described above, to track, collect, analyze, and report. This information is used to gain insight into how visitors use the Site. This type of information is collected statistically and aggregated in a manner that does not identify you, directly or indirectly, as a specific individual.
3. Legal Grounds for Processing Personal Information:
We process personal information on the following legal bases in line with the GDPR and as detailed in this Policy.
a. Consent. We rely on your consent to create a Member Account and enroll you in one of our affiliate programs (Affiliate Programs).
b. Performance of Contract: We may collect and use data as necessary to perform any contract between you and us.
c. Compliance with Legal Obligations: We may retain or disclose your data in accordance with the law, as explained below.
d. Legitimate Interests: As a digital marketing and advertising agency, we, in our legitimate interests, use your email address and website usage information to deliver offers, gifts, advertisements, and marketing information that we believe would be of interest and reasonably expected considering the prevailing customer relationship between you and us.
4. How we use information:
We use personal information to carry out our legal procedures and contractual obligations, to comply with the law, and for our legitimate interest in providing and improving our services and products. The purpose for which the information is collected is:
a. Provide access to our services: We use your account information to create your member profile, confirm your age and identity, and provide access to our online courses, webinars, articles, reports, content, information, materials, and other services that require access control.
b. Improve services: We will use the information to update and improve our existing services. For example, we use user error and bug reports and other usage data to understand how our websites perform and how we can improve their design, security, and functionality.
c. Personalize services: Access to some of our services allows you to create a more personalized experience based on your previous interactions and activities, interests, or location. We may analyze your use of information and use it to provide personalized services or offers that we believe would be of interest to you. We may, for example, use information about potential customers to provide those potential customers with offers or products that may be of interest to them. If you access our site from a certain location, we may use your IP address to offer the site in the language of that geographic area (for example, if you access the site from Mexico, we may offer the site in Spanish instead of English).
d. Communication: We use contact information to communicate with you and respond to your questions, inquiries, or complaints, and to provide the specific information or services you have requested. For example, we may contact you by email or phone to inform you when your subscription is about to expire, or we have issued updates to this Policy or our Terms and Conditions, or to address an ongoing customer service issue.
e. Confirm and process payments: We use payment information to confirm your identity and complete your purchases.
f. Ensure security and legal compliance: We use the information we collect to safeguard our services and products, as well as the safety of our website users. This includes detecting and preventing fraud, attempts to circumvent site access controls, attempts to exploit our offers and prize contests, as well as to resolve claims and enforce our contractual obligations. We may use your personal information to comply with applicable sales tax reporting laws.
g. Marketing: We may, with your permission, use your information to send promotional information about upcoming events, webinars, sweepstakes, competitions, training seminars, and other services and products we believe may be of interest to you.
5. How we share information:
As a general policy, Consulting Academy Services does not sell or rent your information to any person or entity. However, at times, it may be necessary for us to share personal information about you for our legitimate interest or to our contractors and service providers who provide services on our behalf. Where we share personal information, Consulting Academy Services strives to ensure that third parties protect and use such information for the purposes stipulated in this document and in accordance with relevant privacy and data protection regulations. We may share information in connection with:
a. Public Content: User Content (as defined above) is publicly accessible and may be shared, copied, or transmitted to other parties without our control or approval. Please be careful when posting or sharing information in public areas of the Site. We will not accept liability for any loss, harm, or damage related to the disclosure or misuse of personal information available in public forums and areas of the Site.
b. Third-party service providers to operate or improve the Service: We may share information with our affiliates or with third-party service providers we have engaged to provide or improve our Services. These include, for example, a service provider that provides customer relationship management (CRM), website maintenance, customer support, payment processing, email service (autoresponders), and vendors that help us manage and deliver advertisements for the Site. Some of these services and providers may be located outside the EEA. Third-party service providers affiliated with us must agree to protect the personal information obtained from us in accordance with this Policy.
c. Disclosure to Comply with Legal Obligations: We may share information if required to do so to comply with any legal obligation or order, including, for example, law enforcement, regulatory and law enforcement agency requests, court orders, sales tax, and audit requirements, as well as in connection with the prevention, investigation, and prosecution of a crime.
d. Disclosure in Connection with Business Transfer: We may share personal information with our parent or holding company, subsidiaries, current or potential investors, as well as other joint venture partners under our control. Affiliated Parties agree to handle personal information in accordance with this Policy and applicable laws. When our company or its assets are acquired, merged, or transferred to a third party, the personal information collected by us will be transferred to that third party to enable it to provide or operate the Service. In the event of a business merger or acquisition, we will always provide you with a notice by email and on this site. If you object to the sharing of your personal information in the case of such transactions, you have the right to object and/or request the deletion of relevant personal information.
e. Third-party information: If you allow third parties to share your information, or where third parties have a basis for sharing information, please note that it is possible, although unlikely, that we will receive information (including anonymous and aggregated personal information) from them. We use this information to update or supplement the information you provided to us or that you obtained automatically. Information received from third parties is processed in accordance with this Policy.
f. Information disclosed with your consent: We may share your information with third parties if you give your express consent, including, for example, where you instruct us to transmit your information to another data controller (data portability).
6. Links to Other Sites:
This website may occasionally host links to other websites not owned by us. We provide links for informational purposes only and do not control how these sites collect or protect personal information, nor do we endorse their security or reliability. To protect your privacy, we encourage you to review the third-party site's privacy policies.
7. Information Retention:
We will retain personal information for as long as necessary to provide services under our Terms of Service and other contracts between you and us. Consulting Academy Services will retain your information for the purpose of complying with any legal obligations imposed on us by law. We will delete personal data where: you withdraw your consent to processing, our contractual responsibilities have been fully performed and cannot otherwise be performed, or when the personal information becomes obsolete.
8. Information Security:
To enhance the protection and security of your information, we implement the following security and organizational measures: encrypting personal information submitted on the Site using SSL/TLS technology, encrypting member passwords, performing frequent malware scans, and periodically reviewing our information collection, retention, and disclosure policies. Although we make coordinated efforts to protect personal information, you acknowledge that no security measures can guarantee the security of your personal information, and we do not guarantee or promise that your information will be completely secure.
9. Your rights:
If you believe that the personal information we hold about you is inaccurate or incomplete, please contact us to request correction or deletion of the relevant information. Members, users, or affiliates can also update some of their information on their account profile page. If you have subscribed to our newsletter or podcasts and no longer wish to receive emails about these services, you have the option to unsubscribe or write to us expressing your choice not to be contacted as such, and we will no longer contact you.
a. Right to access and control the personal data we collect, including the type of data collected and the reasons for its collection.
b. Right to withdraw consent to the processing of personal data.
c. Right to rectification of data that is inaccurate or incomplete.
d. Right to erasure of outdated, inaccurate, or unlawfully processed personal data (also known as the "right to be forgotten").
e. Right to restrict certain types of personal data processing.
f. Right to object to specific processing of personal data (e.g., the use of data for direct marketing purposes)
g. Right to request the transmission of personal data to other data controllers (data portability).
10. Your Account:
As a member of Consulting Academy Services, you will have access to your profile page and settings where you can manage your account, including updating your personal information. It is your responsibility to keep your account information secure and confidential. You must not allow anyone else to use your password. When creating your account and providing information, you must ensure that all information you provide to us is correct, complete, and up-to-date. If you are able and wish to delete your account, you may do so at any time by following the instructions provided on the website's Help pages.
11. Children’s Online Privacy:
Consulting Academy Services does not target or provide services to individuals under the age of 18 (hereinafter referred to as “minors”), nor do we knowingly collect any personal information from them. If you are a minor as defined in this section, please refrain from submitting any personal information. Access to this site should only occur under the supervision and with the explicit consent of a parent or legal guardian.
12. Changes to this Policy:
As our Service grows, so will our information processing activities, and we may update this Policy to accommodate the change in our information processing activities. We will always notify you if we make material changes to this Policy. We may send a notice via the email address you provided during registration. We will also post the updated Policy on the relevant page of this website. If you do not agree to the updated Policy after being notified, you may delete your account and stop using the Service. By continuing to use the Service after we post and notify you about the updated Policy, you are deemed to have accepted the updated Policy and agree to be bound by it.
13. Contact Us:
For data requests, inquiries, or complaints regarding how we handle personal information, please reach out to our Data Protection Officer. You can send us an email directly or click here to view our full contact details and office information to learn where, how, and when to reach our appropriate department.
14. Disclaimer:
We provide our consulting services to help our members develop and grow their businesses. We do not guarantee or promise that your business will be successful or that you will earn any income by participating in or implementing any of our tutorials, tips, guides, and/or recommendations. We disclaim liability for any lack of income or loss of income and profits resulting from reliance on, use of, or inability to use any webinars, guides, or materials provided on the Site.